Terms & Conditions

Any enquiries? Feel free to let us hear your voice!

Here are our Terms & Conditions; this is to protect both parties from potential disputes and liabilities.

DEPOSIT & PAYMENT

• 50% of the deposit is required before the project begins; this is to ensure fairness.

• 50% of the balance payment must be paid after the final design is officially confirmed.

AMENDMENTS & ADDITIONAL FEES

• A maximum of 3 times revision is free of charge. This may include the changes of font, colour, image, layout, and content.

• No matter whether the changes are major or minor, an extra fee of RM20 will be charged after 3 times of free revision.

ORDER, PRICING & PROJECT TIMELINE

• The price may vary based on the difficulties of projects.

• Once an order is confirmed, a project normally takes 3-5 working days, while additional time may be needed if the project is more complex.

PROJECT MATERIAL & DELIVERY

• Clients are recommended to provide the necessary materials, such as a logo, content, an image, or any relevant materials before beginning of the project.

• Once the project file is delivered to clients, any additional changes will count as a new project and will be quoted accordingly.

FEEDBACK & APPROVAL

• Communications will only be conducted via WhatsApp.

• To ensure the smooth workflow, feedback and approvals from our clients are required.